Softricity is committed to support our PDMLynx customers. We offer access to self help documentation, product expansion and feature request support and technical support.
Help is provided on every feature within PDMLynx simply by right clicking on the function within the product. The full PDMLynx installation and usage guide is also provided with all to all users of the software.
Licenses to add editors can be added at anytime without impacting your current PDMLynx database. Once installed on the administrator system, updates are electronically distributed to the rest of the user community. No physical installation on individual machines is required. Purchase upgrades at the link below.
We are always looking for product enhancements that will make PDMLynx more valuable to our customers. Easy ones we may do for free, more difficult ones for a fee and some ideas may be beyond the scope of the product. Ask and we will try to deliver.
Softricity is committed to our customer’s success. Support for PDMLynx is provided within the warranty period and to contracted support customers with a guarantee of 24 hour or less response.